Operations & Admin

Build the operational foundations of a new premium Beauty & Wellness brand

Madrid, Spain

Are you an operations professional who wants more than just another corporate role?

Do you thrive in entrepreneurial environments where you can make decisions, take ownership, and help build a business from the ground up?

Our client is launching an ambitious new Beauty & Wellness brand backed by a well-established investment group with extensive experience in consumer goods. The company is preparing to launch its first collection of premium oil-based fragrances through a direct-to-consumer e-commerce model, with plans to expand across Europe and into additional lifestyle and wellness categories.

As part of this exciting growth journey, we are looking for an Operations & Administration Manager who will become a key member of the founding team and help create the operational infrastructure that will support the company's future success.

The Opportunity

Reporting directly to the Managing Director, you will oversee and coordinate the day-to-day operations of the business, acting as the link between manufacturing partners, logistics providers, suppliers, external advisors, and the commercial ecosystem.

This is a unique opportunity for someone who wants to move beyond a narrow corporate function and assume a highly visible role with significant influence over the development of a fast-growing consumer brand.

Key Responsibilities

Supply Chain & Manufacturing

• Coordinate production planning and purchase orders with manufacturing partners.
• Monitor production schedules and delivery timelines.
• Manage packaging, components and supplier coordination.
• Track production volumes and inventory availability.
• Support supplier relationship management and performance monitoring.

Logistics & Fulfilment

• Manage relationships with external logistics and 3PL providers.
• Monitor stock levels, inventory accuracy and stock movements.
• Coordinate inbound deliveries and outbound fulfilment.
• Manage operational issues, returns and service performance.

E-commerce Operations

• Maintain product master data and SKU information.
• Coordinate stock availability across sales channels.
• Monitor order fulfilment and customer-impacting operational issues.
• Work closely with external service providers supporting the e-commerce operation.

Administration & Business Support

• Manage supplier and commercial documentation.
• Coordinate invoices and purchase orders.
• Liaise with external accounting and administration partners.
• Prepare reporting and operational information for management.

What We're Looking For

We would love to hear from professionals with experience in:

• FMCG
• Beauty & Cosmetics
• Consumer Products
• Retail
• E-commerce
• Fashion
• Logistics and Supply Chain environments

Ideal Background

• Experience in Operations, Supply Chain, Logistics or Business Operations roles.
• Strong understanding of inventory management, procurement and fulfilment processes.
• Excellent organisational and project coordination skills.
• Advanced Excel or Google Sheets capabilities.
• Comfortable working independently and taking ownership.
• Fluent Spanish and professional English.
• Experience with Shopify, ERP, inventory management systems or 3PL environments is a strong advantage.

Why Join?

✅ Be part of the creation of a new consumer brand from day one.

✅ Work directly with senior leadership and have a real impact on business decisions.

✅ Join an ambitious project backed by significant financial resources and long-term growth plans.

✅ Take ownership of the entire operational ecosystem rather than a single functional area.

✅ Grow into a broader Operations or Supply Chain leadership position as the company scales.