China Operation Manager - MNCs
Posted on: 3/27/2026
Shenzhen South China Mainland China
Permanent
Legal and Professional Services
This role carries the management responsibility of the company's operational teams in region, to ensure the company is handled timely, in an efficient, productive and cost effective way, and managers work closely with all teams to ensure adequate resource to product, segment and customers’ requirements.
RESPONSIBILITIES
1. Handle daily operations and ensure the highest quality level of services. Propose solutions and be accountable for implementations and results.
2. E nhance Operations excellence and improve working processes.
3. B ring the pool of inspectors to the next level via training sessions, various assessments and continuous improvements program.
4. S et up a team of middle management and define key performances indicators for monitoring.
5. Develop the internal tools for compliance and collaborate with the Compliance team.
6. A nalyse the activity and resources, prepare recruitment plan according to business needs.
7. Optimize the utilization of inspectors and mutualize resources cross companies.
8. S upport the convergence project within the group.
9. Manage high level follow up of major customers and participate to clients’ meeting.
10. Investigate the complaints and propose corrective actions plan.
11. Actively involved in operations projects.
EXPERIENCE & SKILLS
1. A t least 5 years working experience in a similar position
2. R ich team management experience and quality control knowledge required
3. S trong leadership. Ability to inspire and motivate a team, make strategic decisions, and handle the responsibility of leading an entire organization.
4. C lear logical thinking, rigorous and meticulous
5. Organized person with a strong sense of integrity and good interpersonal skill.
6. F luent in spoken and written English.
7. Willing to travel frequently within China
RESPONSIBILITIES
1. Handle daily operations and ensure the highest quality level of services. Propose solutions and be accountable for implementations and results.
2. E nhance Operations excellence and improve working processes.
3. B ring the pool of inspectors to the next level via training sessions, various assessments and continuous improvements program.
4. S et up a team of middle management and define key performances indicators for monitoring.
5. Develop the internal tools for compliance and collaborate with the Compliance team.
6. A nalyse the activity and resources, prepare recruitment plan according to business needs.
7. Optimize the utilization of inspectors and mutualize resources cross companies.
8. S upport the convergence project within the group.
9. Manage high level follow up of major customers and participate to clients’ meeting.
10. Investigate the complaints and propose corrective actions plan.
11. Actively involved in operations projects.
EXPERIENCE & SKILLS
1. A t least 5 years working experience in a similar position
2. R ich team management experience and quality control knowledge required
3. S trong leadership. Ability to inspire and motivate a team, make strategic decisions, and handle the responsibility of leading an entire organization.
4. C lear logical thinking, rigorous and meticulous
5. Organized person with a strong sense of integrity and good interpersonal skill.
6. F luent in spoken and written English.
7. Willing to travel frequently within China