Commercial Excellence Manager (Pharma)

About the job

Morgan Philips Group has partnered with a leading global biopharmaceutical organization dedicated to driving commercial innovation and optimizing patient reach through data-driven excellence. We are seeking a high-caliber Commercial Excellence Manager to serve as the strategic engine for the local affiliate’s commercial operations. You will be responsible for enhancing Sales Force Effectiveness (SFE), refining go-to-market strategies, and leveraging sophisticated analytics to ensure the organization remains a frontrunner in a highly competitive pharmaceutical landscape.

What You'll Do (Key Responsibilities)

• Architect Commercial Strategy: Develop and execute comprehensive commercial excellence frameworks that align with business growth objectives, establishing critical KPIs and performance benchmarks for cross-functional teams.

• Operational Excellence & SFE: Lead the design and implementation of sales force effectiveness programs, including territory design, capacity planning, and resource allocation, while utilizing systems like Veeva to bridge performance gaps.

• Customer Engagement & Segmentation: Orchestrate advanced profiling, segmentation, and targeting initiatives to ensure optimal resource deployment and support the evolution of multi-channel HCP engagement strategies.

• Data Analytics & Insights: Build and manage sophisticated dashboards to translate complex market data and internal sales trends into actionable insights, risks, and opportunities for senior leadership.

• Training Capability: Design and deliver commercial capability programs, focusing on upskilling the sales and marketing teams in digital competencies and modern sales management.

• Incentive Design & Governance: Own the end-to-end design and management of sales incentive schemes, ensuring payouts are aligned with regional standards and the local leadership team's strategic vision.

What You'll Bring (Requirements)

• Experience: Minimum 5 years of progressive experience in Commercial Excellence, SFE, or Sales Operations within the pharmaceutical or healthcare sectors.

• Technical Mastery: Deep proficiency in Salesforce/CRM platforms, BI tools, and advanced Excel; specific expertise in analyzing market data is highly preferred.

• Business Acumen: A strategic and analytical mindset with the proven ability to transform raw data into high-level business intelligence that drives decision-making.

• Soft Skills: High adaptability and creativity in leveraging data for evolving needs, coupled with the communication skills required to influence cross-functional stakeholders and regional offices.

What's Next

If this sounds interesting, please apply soonest and we will reach out.

Morgan Philips is compliant to PDPA laws, and all applications are strictly confidential. Do note that once your profile is submitted to Morgan Philips, we may be in touch for other potential positions which fit you.