Fund Operations Specialist

For one of our clients a global real estate investment firm with local insight and a focus on sustainable, long-term value - we are looking for a person for the position of: Fund Operations Specialist

The position is based in Warsaw. 

About the Client

Our client is a purpose-driven global investment organization focused on active ownership strategies. With Nordic roots and a global mindset, they have nearly three decades of experience developing companies across multiple geographies, sectors, and stages of growth. Guided by strong values and a long-term ownership philosophy, they manage and advise funds that invest worldwide with the mission to future-proof companies, generate attractive returns, and make a positive impact. Their teams operate across more than 25 countries. 

• Coordinate the day-to-day administration of investor programs, maintaining participant records, onboarding documentation, and operational databases.
• Support subscription, redemption, and allocation processes across various investment vehicles and distribution channels.
• Assist with the implementation and execution of operational workflows related to new investment product launches and investor onboarding initiatives.
• Serve as a primary point of contact for investors and platform users, responding to inquiries in a timely and professional manner.
• Coordinate meetings, calls, and communications with investors, business stakeholders, and senior management.
• Partner with Legal, Compliance, Finance, and Operations teams to ensure adherence to internal policies, regulatory requirements, and operational procedures.
• Execute investor onboarding activities across multiple client segments, including financial advisors, family offices, institutional investors, and private banking partners.
• Draft and distribute investor communications, including newsletters, campaign updates, product launch announcements, and other client-facing materials.
• Maintain investor records and documentation within internal systems and workflow tools.
• Prepare presentations, reports, and program materials, while identifying opportunities for process improvements and operational efficiencies.
• Support transaction processing, reconciliations, and payment-related activities, ensuring accuracy and compliance with applicable agreements and controls.
• Contribute to ongoing operational projects and initiatives aimed at enhancing the investor experience and scalability of business processes.

• Bachelor's degree in Finance, Business, Economics, Accounting, or a related field.
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
• Strong attention to detail and commitment to delivering high-quality work.
• Ability to work effectively with cross-functional teams and external stakeholders.
• Analytical mindset with a proactive and solution-oriented approach.

• Experience with CRM, workflow management, or investor servicing platforms.
• Exposure to investment operations, asset management, wealth management, private markets, or alternative investments.
• Familiarity with investor onboarding, subscription processing, KYC/AML, or fund administration activities.
• Experience working with communication and marketing tools used for investor outreach.
• Knowledge of regulatory and compliance requirements within financial services environments.

• Opportunity to work on a high-profile global investment operations project.
• Exposure to international stakeholders and complex investment products.
• Collaborative and supportive team environment.
• Professional development and learning opportunities within financial services and investment operations.
• Hybrid and flexible working environment.