Head of Quality Assurance – Supply Chain Operations

Deputy Director of Quality Assurance – National Logistics Operations
A leading logistics organization is seeking a Deputy Director of Quality Assurance to oversee quality governance and operational excellence across 10 distribution centers nationwide. This role is critical to ensuring process consistency, risk mitigation, and continuous improvement within a fast‑paced, high‑impact supply chain environment.

Key Responsibilities

• Establish and lead the national QA governance model, ensuring process harmonization and consistent execution across all distribution centers.
• Implement preventive control actions to reduce high‑impact financial risks related to inventory variation and operational deviations.
• Drive the continuous improvement of quality methodologies, safeguarding the Way of Working (WoW) and advancing strategic initiatives that enhance operational capabilities.
• Define and standardize the configuration and setup of QA systems, tools, and workflows across all logistics sites.
• Coordinate the deployment of new technologies, acting as a Subject Matter Expert (SME) in design, testing, and implementation sessions to validate functionality and operational feasibility.
• Ensure full compliance with SOX audit requirements, particularly in inventory management, shipping processes, and variance controls.
• Collaborate closely with Operations, Technology, and Compliance teams to strengthen quality culture and operational discipline.

• Proven experience in the design and development of quality management systems within logistics, manufacturing, or large‑scale operations.
• Strong background in quality audits, critical control points, and risk‑based quality frameworks.
• Demonstrated capability in continuous improvement, project management, and cross‑functional leadership.
• Experience managing multi‑site operations or national‑level QA programs is highly desirable.

• HACCP methodologies and risk‑based quality controls.
• Six Sigma (Green Belt or higher preferred).
• WMS (Warehouse Management Systems) and operational system configuration.
• SAP for inventory, logistics, or quality modules.

• A strategic leadership role with national impact.
• The opportunity to shape QA governance and drive operational excellence across a major logistics network.
• A dynamic environment focused on innovation, efficiency, and continuous improvement.