Product Specialist, Poultry Primary

Job Title: Product Specialist – Poultry Primary

Location: Bangkok

Overview

We are seeking a driven Product Specialist – Poultry Primary to support poultry primary customers across Thailand and the wider market as assigned. This role is responsible for delivering product and application expertise, driving customer adoption, and providing technical sales support—from product positioning and demonstrations to post-sales support and solution implementation.

The ideal candidate will have strong knowledge of poultry processing/production workflows (or related food processing environments), excellent communication skills in a customer-facing setting, and the ability to translate customer needs into practical product solutions.

Key Responsibilities

• Customer & Technical Sales Support:
  Engage with poultry primary stakeholders to understand operational needs, recommend suitable solutions, and support the sales cycle with strong technical/product expertise.

• Product Demonstrations & Application Support:
  Deliver product demonstrations, coordinate trial/validation activities (as applicable), and ensure solutions meet customer requirements and performance expectations.

• Relationship Building:
  Develop and maintain strong relationships with customers, distributors, and internal teams to support long-term account growth and customer satisfaction.

• Solution Design & Troubleshooting:
  Provide application guidance for product setup and integration; support root-cause analysis and troubleshooting in collaboration with internal engineering/service teams.

• Training & Knowledge Sharing:
  Conduct training sessions for customers and internal stakeholders to build product confidence and ensure proper usage/implementation.

• Market Intelligence & Reporting:
  Monitor market trends, competitor activity, and customer feedback; share insights with sales and product teams to support continuous improvement.

• Cross-Functional Collaboration:
  Partner with Sales, Engineering, Service, Supply Chain, and Quality teams to deliver coordinated customer outcomes.

Qualifications

• Experience:
  Typically 3–6 years of experience in a product/technical role, preferably in poultry, food processing, or a closely related industry.

• Industry Knowledge:
  Familiarity with poultry primary processes/workflows (or strong exposure to food production environments) is strongly preferred.

• Technical Communication:
  Strong communication and presentation skills, with the ability to explain technical concepts to both operational and decision-making stakeholders.

• Customer Orientation:
  Service mindset, professionalism, and ability to build trusted relationships with customers.

• Collaboration & Ownership:
  Ability to work independently, manage priorities, and collaborate effectively across teams.

• Language:
  Proficiency in English; additional Thai language skills are advantageous.

• Travel:
  Willingness to travel to customer sites across Thailand/region as required.

Why Join This Organization?

This role offers the chance to combine product expertise with customer impact—helping poultry primary customers improve operations through the right solutions and strong technical support. If you enjoy technical problem-solving, stakeholder engagement, and driving product adoption in a real-world production environment, we invite you to apply.