(Sr. ) Service Sales Manager

Title : (Sr. )Service Sales Manager – Automation 

The Opportunity

We are looking for an experienced (Sr. )Service Sales Manager to lead a sales team and drive service business growth across an established industrial customer base.

This role is focused on growing existing accounts rather than pure new-business hunting. You will identify opportunities across the installed base, strengthen customer relationships, and expand the adoption of lifecycle services, service agreements, modernization projects, and digital solutions.

The successful candidate will combine strong commercial leadership with a good understanding of industrial customers, their operations, maintenance needs, and asset lifecycle.

Key Responsibilities

• Lead and coach the Service Sales team to achieve revenue, profitability, and growth targets.
• Develop and execute strategies to increase service penetration and wallet share across the installed base.
• Identify and convert opportunities for service agreements, preventive maintenance, upgrades, modernization, consulting, and digital solutions.
• Build strategic relationships with key decision makers, plant managers, maintenance and operational leaders.
• Develop account plans and proactively identify customer needs related to reliability, efficiency, sustainability, and asset performance.
• Drive pipeline development, opportunity management, forecasting, and sales execution.
• Lead commercial negotiations for long-term service agreements, maintenance contracts, framework agreements, and modernization projects.
• Promote value-based selling, pricing discipline, contract renewals, and customer retention.
• Build a high-performance team culture focused on accountability, proactive customer engagement, and sustainable growth.

What We’re Looking For

• Proven experience in service sales, aftermarket sales, lifecycle management, or account growth within an industrial environment.
• Demonstrated success in growing recurring revenue and service contract business.
• Strong track record in expanding existing customer accounts and developing strategic account plans.
• Experience leading, coaching, and developing a sales team.
• Strong commercial negotiation, value-selling, and customer relationship management skills.
• Good understanding of industrial operations, maintenance strategies, and asset lifecycle management.
• Experience in industrial automation, electrical, process automation, or related solutions is highly preferred.
• Bachelor’s degree or above; Engineering or IT background is a plus.
• Knowledge of PLC, DCS, Automation Solution  systems and the ability to combine multiple technologies into integrated customer solutions would be an advantage.