Director of F & B H/F

On behalf of our client, a luxury international hotel group, we are looking for an experienced Director of Food & Beverage. 

The Director of Food & Beverage is responsible for overseeing all culinary and service operations across the hotel’s three restaurants, two bars, and 24-hour in-room dining service. This role ensures the highest standards of quality, service, and guest satisfaction consistent with a luxury 5-star environment. The ideal candidate is a strategic leader with a passion for hospitality excellence, innovation, and financial performance.

Key Responsibilities

Leadership & Strategy

• Develop and execute the overall F&B strategy aligned with the hotel’s brand and positioning
• Lead, inspire, and manage a diverse team including chefs, restaurant managers, bar managers, and in-room dining teams
• Foster a culture of excellence, professionalism, and continuous improvement
• Collaborate with Executive Chef and other departments to create unique, memorable guest experiences

Operations Management

• Oversee daily operations of three restaurants, two bars, and a 24/7 in-room dining service, ensuring seamless service and exceptional quality
• Maintain and enforce luxury service standards and hygiene regulations
• Monitor guest feedback and implement improvements proactively
• Ensure compliance with local health, safety, and licensing regulations

Financial Performance

• Develop and manage budgets, forecasts, and financial plans across all outlets
• Drive revenue growth through innovative concepts, promotions, and upselling strategies
• Control costs, optimize labor, and maximize profitability without compromising quality
• Analyze financial reports and KPIs to inform strategic decisions

Guest Experience

• Ensure personalized, anticipatory service that exceeds guest expectations across all outlets and in-room dining
• Handle VIP guests, special requests, and service recovery situations with professionalism
• Continuously enhance the dining experience through creativity and attention to detail

People Development

• Recruit, train, and mentor a high-performing F&B team across multiple outlets
• Conduct performance evaluations and succession planning
• Promote employee engagement and retention through strong leadership

Brand & Innovation

• Develop innovative dining concepts and seasonal offerings for each restaurant and bar
• Stay current with global F&B trends, luxury hospitality standards, and competitor benchmarks
• Collaborate with marketing on promotions, events, and brand positioning

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Business Administration, or related field
• Minimum 8–10 years of F&B leadership experience in luxury hotels or high-end establishments
• Proven track record managing multi-outlet operations including restaurants, bars, and 24-hour in-room dining
• Strong financial acumen and business management skills
• Exceptional leadership, communication, and interpersonal abilities
• Fluency in English; additional languages are a plus

Key Competencies

• Strategic thinking and innovation
• Guest-centric mindset
• Leadership and team development
• Financial and analytical skills
• Attention to detail and operational excellence
• Ability to thrive in a fast-paced, high-pressure environment

What We Offer

• Competitive salary and performance-based incentives
• Opportunities for career growth within a luxury hospitality group
• A dynamic and prestigious working environment
• Employee benefits in line with 5-star industry standards