Airport Innovation Coordinator

From Morgan Philips Outsourcing we are looking for an Airport Innovation Coordinator for one of our clients, one of Europe’s leading low-cost airlines based in Barcelona. 

Job Purpose 

The Airport Innovation Coordinator will lead and deliver the airline's airport innovation strategy across the network. The role focuses on deploying digital and technology initiatives that enhance operational efficiency, customer experience, and financial performance. This position owns multimillion-euro projects, manages key stakeholders (IT, Operations, vendors, executives), and drives measurable cost savings and improvements. 
 

Tasks & responsibilities

• Own and deliver a portfolio of multimillion-euro airport IT and innovation projects, with full accountability for scope, timelines, budgets, risks, and benefits realization

• Define and execute the airport technology and innovation roadmap aligned with the airline's strategy and cost objectives

• Lead end-to-end delivery of airport innovation initiatives (e.g., biometrics, automated boarding, Mobile DCS), ensuring operational, technical, commercial, and regulatory requirements are met

• Drive efficiency improvements and cost savings through technology, standardization, and data-driven decision-making

• Define delivery strategies, governance models, and execution plans, including prioritization and risk mitigation

• Coordinate and influence cross-functional teams (IT, Operations, Customer, Commercial) to align priorities and execution

• Manage strategic relationships with airport authorities, vendors, and partners, ensuring performance and scalability

• Act as senior interface with internal and external stakeholders, representing the company in industry forums

• Develop and present business cases, investment proposals, and ROI analyses to senior leadership and committees

• Monitor industry trends and emerging technologies, translating them into actionable initiatives

• Ensure governance, compliance, and risk management across all projects

• Support on-site rollouts, managing escalations and engaging key stakeholders
   

Requirements
Academic background

• Degree in Engineering, Transport, Airport Management, IT, or similar

• Postgraduate studies in Digital Innovation, Operations, or Project Management are a plus

• PMP, PRINCE2, or Agile certifications valued

Experience

• +7 years in airport operations, project management, or technology implementation

• Proven experience delivering large-scale airport or digital projects

• Strong stakeholder management across airlines, airports, vendors, and IT teams

• Experience preparing business cases and executive-level presentations

• Exposure to investment or governance committees

• Experience in cost optimization and process improvement

• Aviation experience preferred

Skills

• Fluency in both English and Spanish, spoken and written, is required

• Strong understanding of airport operations, regulations, and technology

• Strategic thinking and problem solving

• Strong influencing skills and cross-functional leadership

• Project and program management excellence

• Financial acumen and ROI mindset

• Stakeholder management and negotiation

• Ability to deliver results in complex and high-pressure environments

Other

• Availability to travel frequently