4 電信 職務 Taipei, Taiwan

主要職責 1. 售後服務體系建構與優化 主導北、中、南三區售後服務流程的全面標準化，建立端到端（E2E）售後生命週期管理機制，提升跨區服務一致性與品質可控性。 2. 服務導向商機轉化 帶領維運團隊在服務前線主動洞察客戶痛點與擴充需求，與業務及Pre-Sales團隊協作，將服務互動轉化為ICT與電信服務的Upselling / Cross-selling商機，實現「服務即銷售」。 3. 指標客戶體驗管理 針對Special Accounts建立常態性技術審查與服務改善機制，以數據驅動KPI追蹤，強化客戶滿意度（CSAT/NPS），有效降低客戶流失率。 4. 維運數位轉型推...

Job Title: Technical Business Development Manager – Semiconductor   Job Description: We are seeking a highly motivated and technically proficient Technical Business Development Manager to play a pivotal role in driving revenue growth and expanding our market presence within the semiconductor Test & Me...

About the Company A technology-focused organization is undergoing a large-scale transformation to modernize its engineering capabilities and integrate AI into core product development. The company operates multiple digital products and is committed to building scalable platforms, improving development efficien...

Position: Business Manager - Semiconductor  Location: Taipei or HsinChu Job Description: We are seeking a highly motivated and technically proficient Business Development Manager to play a pivotal role in driving revenue growth and expanding our market presence within the semiconductor industry. This r...