ER Specialist/Expert

Employee Relations Specialist

About the Company

Our client is a global technology company providing advanced equipment and solutions to the semiconductor manufacturing industry. With an international footprint, the company supports customers across major technology markets and is seeking an experienced Employee Relations professional to join its HR team.

About the Role

You will manage complex employee relations matters, conduct workplace investigations, and advise managers and employees on employment policies, performance management, leave, and workplace accommodations. Working closely with HR Business Partners and business leaders, you will help ensure fair and consistent practices, mitigate employment risks, and strengthen the employee experience.

Location: Hsinchu

Key Responsibilities

• Conduct impartial investigations into workplace concerns, including unfair treatment, discrimination, harassment, retaliation, and potential policy violations.

• Prepare clear investigation records, interview notes, findings, and recommendations; monitor follow-up actions and outcomes.

• Advise managers on performance issues, workplace concerns, and appropriate resolution strategies.

• Provide guidance to HR Business Partners, managers, and employees on company policies, procedures, and employment compliance.

• Support complex leave, disability, and workplace accommodation matters.

• Deliver training for employees and managers on core employee relations topics.

• Build trusted relationships with business teams to identify concerns early and provide proactive support.

• Analyze employee relations data to identify trends and recommend actions that reduce risk and improve the employee experience.

• Handle sensitive matters with professionalism, discretion, and consistency with applicable laws and company policies.

Required Qualifications

• Bachelor’s degree.

• At least 10 years of HR experience, including 5+ years of direct employee relations experience within a dedicated ER function.

• Strong knowledge of applicable employment and labor laws in the jurisdictions supported.

• Proven experience managing complex employee relations cases, including discrimination and harassment investigations.

• Labor relations experience.

• Excellent interpersonal and communication skills, with demonstrated patience, tact, and sound judgment.

• Proficiency in English.

Preferred Qualifications

• 10+ years of direct employee relations experience within a dedicated ER Center of Excellence.

• Experience supporting a global employee population, particularly in manufacturing, warehouse, or other high-volume workforce environments.

• A legal background is highly desirable.