3 Telecommunications jobs in Taipei, Hsinchu

Job Title: Business Development Manager – Aerospace & Defense Location: Taipei, Taiwan  Job Description: We are seeking a highly motivated and technically proficient Business Development Manager to lead growth initiatives in the Aerospace and Defense sector. This role requires a deep understanding of stro...

Job Title: Sr. Regional Sales Manager / Sales Director Job Description: We are seeking a highly motivated and results-oriented Sr. Regional Sales Manager / Sales Director. The ideal candidate will be responsible for developing, managing, and expanding our network of channel partners to drive the growth o...

主要職責 1. 售後服務體系建構與優化 主導北、中、南三區售後服務流程的全面標準化，建立端到端（E2E）售後生命週期管理機制，提升跨區服務一致性與品質可控性。 2. 服務導向商機轉化 帶領維運團隊在服務前線主動洞察客戶痛點與擴充需求，與業務及Pre-Sales團隊協作，將服務互動轉化為ICT與電信服務的Upselling / Cross-selling商機，實現「服務即銷售」。 3. 指標客戶體驗管理 針對Special Accounts建立常態性技術審查與服務改善機制，以數據驅動KPI追蹤，強化客戶滿意度（CSAT/NPS），有效降低客戶流失率。 4. 維運數位轉型推...